Housing Transitions QUERI - VA Critical Time Intervention (CTI) Toolkit
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    • About Housing Transitions QUERI
    • Meet The Team >
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​​Implementing and sustaining Critical Time Intervention (CTI)
​in case management programs for homeless-experienced Veterans
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What is CTI?

CTI is an evidence-based, structured, and time-limited case management practice that can improve housing stability and decrease hospitalizations among homeless-experienced Veterans. Learn more>
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​Printable CTI Roadmap pdf
​​* Phase Date Tracker pdf
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“We’ve been successful [using CTI in our program]. Veterans are graduating and keeping their housing.”   Case Manager
“I think Veterans, coming from a military background, respond well to [the] clear goals and objectives [that CTI provides].​When you tell them, ‘Hey, we're doing this and this. Here's the beginning, the middle, and the end.’ I think that's something that they really can appreciate."  Case Manager
"I would love to have CTI as standard training any time one of our case managers comes onboard."  GPD Liaison

 

Participating Sites

Housing Transitions QUERI is implementing and evaluating Critical Time Intervention (CTI) in 32 Grant Per Diem (GPD) case management aftercare grantee sites in 7 VISNs across the nation over 4 years. Implementation at the 32 sites will be completed in three separate waves, each wave lasting 9 months.
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  • Pilot
  • Wave 1
  • Wave 2
  • Wave 3
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​Pilot Sites (Red Star)
VISN 22
  • VA Greater Los Angeles Healthcare System
    • Good Samaritan
    • New Directions
    • U.S. Veterans
    • Volunteers of America
​In Wave 1, we implemented CTI in 11 GPD case management aftercare grantee sites (blue stars on the map), which are affiliated with 8 VA facilities (listed below) and 6 Veterans Integrated Service Networks (VISNs).

VISN 1
  • VA Maine Healthcare System
    • Veterans, Inc.
    • Volunteers of America, Northern New England
  • VA Boston Healthcare System
    • Vietnam Veterans Workshop
VISN 10
  • Richard L. Roudebush VA Medical Center
    • HVAF of Indiana, Inc.
VISN 12
  • Jesse Brown Department of Veterans Affairs Medical Center
    • Volunteers of America, Illinois
    • Inner Voice, Inc
VISN 19
  • Sheridan VA Medical Center
    • Volunteers of America, Northern Rockies
VISN 20
  • VA Portland Health Care System
    • Housing Opportunities of South West Washington
    • WestCare Oregon DBA VETcare
VISN 21
  • VA Palo Alto Health Care System
    • Veterans Transition Center (VTC) of Monterey County
  • VA Pacific Islands Healthcare System
    • US Vets​
​In Wave 2, we implemented CTI in 11 GPD case management aftercare grantee sites (teal stars on the map), which are affiliated with 10 VA facilities (listed below) and 6 Veterans Integrated Service Networks (VISNs).

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VISN 1
  • VA Connecticut Healthcare System
    • ​Columbus House, Inc.
  • VA Manchester, NH
    • ​Easter Seals
VISN 10
  • Northern Indiana HCS
    • ​Shepherd's House
    • VOA of Greater Ohio
VISN 12
  • Clement J. Zablocki VA Medical Center
    • ​Center for Veterans Issues, Ltd.
VISN 19
  • Eastern Colorado HCS
    • ​Colorado Coalition for the Homeless
VISN 20
  • Alaska VA Healthcare System
    • ​Catholic Social Services
  • Roseburg VA
    • ​Housing Authority of Douglas County
VISN 21
  • VA Southern Nevada HCS
    • ​United States Veterans Initiative
  • VA Northern California HCS
    • ​Nation's Finest
  • San Francisco VA
    • ​Nation's Finest
In Wave 3, we will implement CTI in 10 GPD case management aftercare grantee sites (orange stars on the map), which are affiliated with 9 VA facilities (listed below) and 6 Veterans Integrated Service Networks (VISNs).

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VISN 1
  • VA Central Western Massachusetts HCS
    • Montachusett Veterans Outreach Center, Inc
VISN 10
  • Louis Stokes Cleveland VAMC
    • ​Family and Community Services, Inc.  
  • VA Ann Arbor HCS
    • ​Neighborhood Properties Inc.
  • John D. Dingell VAMC
    • Michigan Veterans Foundation, Inc.
    • Volunteers of America Michigan, Inc.
VISN 12
  • VA Illiana HCS
    • ​Salvation Army
VISN 19
  • VA Salt Lake City HCS
    • ​First Step House, Inc.
VISN 20
  • White City VMAC
    • ​Columbia Care Veteran Resource Center (Columbiacare Services Inc)
  • VA Puget Sound HCS
    • ​Washington Department of Veteran Affairs Port Orchard (Retsil)​​
VISN 21
  • VA Central CA HCS (Fresno)
    • ​WestCare California, Inc.
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Our Partners
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​QUERI-VISN Partnered Implementation Initiative (PII) 21-285
Principal Investigators: Drs. Sonya Gabrielian and Erin Finley
Last update:   March 2025
  • Home
  • About Us
    • About Critical Time Intervention (CTI)
    • About Housing Transitions QUERI
    • Meet The Team >
      • Project Leadership
      • Implementation Team
      • Evaluation Team
  • CTI Training
    • Intensive CTI Training
    • Community of Practice
    • Case Consultation
    • CTI Booster Sessions
  • Using CTI
    • Getting Started
    • Jumpstart to Using CTI
    • Interactive CTI Manual
    • CTI Tools and Resources
    • Resources for Clients
    • Frequently Asked Questions
  • Contact Us